Website Terms of Use & Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully before using our services. By continuing to use our services, you agree to the terms of this Policy.
If you are under twenty years of age or do not have full legal capacity, please ensure your parent or guardian has read, understood, and agreed to all content of this Policy before using our services.
We may collect the following types of personal data for purposes of providing e-commerce services, after-sales service, fulfilling legal obligations, marketing, and customer management:
Member contact information (e.g., name, address, email, mobile number)
Personal data (e.g., age, birthday, gender, country)
Username and password
Payment information (e.g., credit card number, expiry date, billing address)
Communication records and website messages
Purpose of Personal Data Use
Within the scope of the collection purposes, we may use your personal data to provide services and partner with vendors including logistics, payment, and marketing service providers.
We will use the information you provide to: deliver the latest product and event updates, maintain and update account information, improve our website and services, process transactions, and provide customer service.
Third-Party Use & Advertising Services
To help you more easily access preferred product information, we may share your personal data with advertising analysis and placement service providers such as Google, Facebook, Line, Yahoo, Criteo, Adobe, and Tagtoo, for the purpose of optimizing ads across different platforms.
Data Security
We will maintain the security of your personal data using reasonable technology and procedures consistent with industry standards. Please note that your mobile number is the core authentication information associated with your membership. If your phone is lost or your number changes, please contact us immediately to update your information.
Impact of Not Providing Personal Data
You may freely choose whether to provide the personal data described above. However, if you choose not to provide it, you may not be able to use all or part of our services.
Period, Region & Method of Personal Data Use
We will process, use, or internationally transfer your personal data within the duration of the purposes for which it was collected, or as otherwise permitted by law. The region of use includes the location of our servers and marketing regions. Data will be processed using lawful automated and manual methods.
Recipients of Personal Data
The recipients of your personal data include our company, affiliated companies, business partners, and authorized third-party vendors (e.g., payment service providers) and government authorities. Except in the circumstances listed below, we will not transfer or disclose your personal data to others without your consent.
Cookies
We may retain server-generated data during your browsing sessions, including IP addresses and cookie records. This data is collected solely to improve service quality and content. If you do not wish to accept cookies, you may set your browser's privacy level to "High" to reject them.
Review and Correction of Personal Data
If you wish to review or correct your personal data held by us, or to "opt out" of receiving marketing messages, please contact us. If you disagree with the use of your personal data, please contact us directly.
Security of Personal Data
We will take appropriate technical and organizational security measures to protect your personal data. Access to your personal data is restricted to employees who require it for business purposes. Please note that despite our best efforts, we cannot guarantee 100% security against unauthorized interception or hacking.
Right to Amend
We reserve the right to amend this Privacy Policy at any time and will post updates on the THE FOREST official website without individual notice. By continuing to use our services, you agree that the updated terms apply to you.